Ordering Water walls are made to order.  We draft a basic construction agreement based on the conversations, email exchanges and any drawings used to clarify design, that have been exchanged with the client.  The construction agreement discusses water wall specification, payment options, anticipated delivery dates and whether the water wall is to be shipped to the client site or whether we are to install the water wall.  Both parties sign the agreement and construction begins following deposit receipt. Payment is broken into a 50% deposit to start construction and purchase materials, a 25% second payment due upon completion of the water wall at the Atlanta workshop, and a 25% payment following installation at the client site if we are installing.  If we ship the water wall and the client installs, then the water wall balance is due at shipping time.  Photographs and video of the completed water wall at the Atlanta workshop are provided to the client as proof of a working water wall. Water walls are usually ready for delivery in around eight weeks depending upon workload and the water wall specification.  For example, hand engraving can push out delivery dates. Guarantee Water walls are guaranteed for one year from the date of purchase against defective components or workmanship.  If anything fails on the water wall (through defective components or workmanship), we will replace it free of charge.  Defective components must be returned to us here in Atlanta.